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privacy policy

Pauw B.V.
Postbus 70013
1007 KA Amsterdam
Europaplein 37
1078 GV Amsterdam
KVK 33158694
T +31 207 220 681
F +31 206 792 386
[email protected]

Our Customer’s Security and Privacy is of utmost importance to Pauw B.V. In order to guarantee your privacy we shall always process any personal information you provide to us conform the EU General Data Protection Regulation.

Pauw B.V. has appointed a Privacy Officer and has registered him with the Dutch Privacy Authority. Would you like to view your personal information? Or would you like to either change or remove your personal information from our system, please do not hesitate to contact us by email ([email protected]).

when does pauw b.v. collect your personal information?

Pauw B.V. will collect personal information when you visit our webshop, when you register for our newsletter or have your information entered into our point-of-sale system by our store staff.

how is your personal information used?

Pauw B.V. will use your information for the following:

- To complete orders and to inform you thereof;
- To answer queries and/or requests;
- To keep you informed of new products and/or services, events or offers that we think you may find of value;
- To better analyse our business;
- To verify your identity and prevent fraud;
- To ensure continuous security monitoring of our website, and make changes where necessary;
- To share personalized advertisements with you;

Pauw B.V. will never pass on your personal information to any third party for marketing or other commercial purposes.

which personal information does pauw b.v. collect?

Depending on the type of service you have requested or purchased, we will collect and process the following information:

Registering with our online webshop or offline stores:

- Name & Address in Full;
- Telephone or Mobile number;
- Email address;
- Purchases, orders, shipments, discounts, tailoring orders, custom-made orders, outstanding amounts, complaints, brand preferences, sizes or returns;


- Name in Full;
- Email address.
- Preferences

Other Information:

In conclusion, we inform you that we only keep records of any transactions you enter into on our website for our own users’ statistics, as well as for the intrinsic security of our website. For further information please review our Cookie Statement

providing personal information to third parties

We may ask third parties to process your personal information in accordance with this privacy statement. These third parties act as Data Processor for Pauw B.V. and Pauw B.V. will make sure these parties provide sufficient safeguards with respect to technical and organizational security measures and do not use your personal information for any other purposes.

transferring personal information outside of the eu

We may ask third parties to process your personal information in accordance with this privacy statement. These parties may be located outside of the EU or they can use servers that are located outside of the EU. The level of privacy rights in those other countries may be lower than that of the EU. By using the services of Pauw B.V. you agree to the possibility of us transferring your personal information outside of the EU.


We have taken technical and organizational measures to protect your personal information from loss or improper processing.

The personal information is stored in locations that are physically and technically secured. We log all access to personal information. Only staff that based on their function profile need access to personal information, are allowed to do so.

All staff members of Pauw B.V. have received a GDPR training. Those staff members that have access to personal information have been instructed on how to properly handle your data and are subject to a contractual confidentiality obligation.


If you want to know which information we have collected or if you want to change this information or have it removed you can contact our Privacy Officer at [email protected].

You also have:

- the right to object to us processing your personal information
- the right to analyses based on your personal information
- the right to data portability
- the right to revoke prior consent
- the right to file a complaint with Pauw B.V. or the Dutch privacy authorit

storage period

Pauw B.V. retains personal information in accordance with applicable law no longer than is necessary in a form that enables identifying those concerned, or than is necessary for the realization of the purposes for which they are being collected and/or processed.

newsletter cancellation

If you subscribe to our digital Newsletter, you will be kept informed of new products, special offers, services, events and other marketing activities. Pauw B.V. will never pass on your personal information to any third party for marketing or other commercial purposes.

Commercial communication will only be sent in name of Pauw B.V. and you can decide to unsubscribe at any given moment, if you choose to no longer receive any Newsletters or updates from us. Each email will include a clear link to indicate where you can unsubscribe. You can also use this link to log into your personal page to unsubscribe directly from our Newsletter. A third option is to send us a message via [email protected].

queries or complaints

If you would like to receive more information about Pauw B.V., please consult the section ‘Frequently Asked Questions’ (FAQs). If your questions cannot be found here, or you would like to know more about our Privacy Policy, please do not hesitate to contact our Privacy Officer at [email protected].

Our Privacy Policy may be updated from time to time, but be assured that we will keep you informed of any changes on this page.